The Port Authority of Cartagena has the Quality certification according to the UNE-EN ISO 9001:2008 standards issued by Lloyd's Register Quality Assurance for the following traffics:
The PORT AUTHORITY policy consists of providing our Clients at all times with the highest quality services for Container, Solid Bulk and General Goods Traffic and that they fit the present needs, trying to completely satisfy the expectations of each market.
The protection of our Clients' interests is the basis of the services for Container, Solid Bulk and General Goods Traffic.
The Quality in Container, Solid Bulk and General Goods traffic is a commitment of the PORT AUTHORITY, making it our duty to plan and attain a professional and trustworthy image, using the necessary means.
We intend to increase the Port competitiveness and use, as well as increase shipping.
This policy should be diffused by the Quality Headquarters to all the Units, Divisions and Departments of the PORT AUTHORITY, so that once it is understood, it is applied and kept up-dated by all the levels of the organisation.
The Quality plan includes: